Competing needs, including patient needs, healthcare resources, and workforce, influence policy formulation since the competing needs must be aligned with the objectives of the policy being implemented. An example is a policy addressing the infection prevention protocols for COVID-19 that should meet the needs of healthcare professionals and the patient’s needs and minimize healthcare costs. Effective use of healthcare professionals is critical in safe, quality, and cost-effective healthcare services (Figueroa et al., 2019). Inevitably, failure to provide adequate personal protective equipment will result in many healthcare professionals contracting the virus. Consequently, this will result in shortages which will negatively impact the quality of care. Additionally, the remaining healthcare professionals will also become overworked, which will result in burnout and job dissatisfaction.
Many competing needs might impact COVID-19. Therefore, healthcare professionals and leaders must balance keeping their workforce safe, providing quality care to patients, and reducing healthcare costs. Healthcare professionals have been affected by the pandemic, with many contracting the virus and some even dying (Shreffler et al., 2020). Healthcare organizations should, thus, develop a policy that protects their healthcare workers.
However, this may result in resources being limited, which may negatively affect the quality of care. Healthcare organizations should thus be guided by evidence-based practices (EBP) when developing policies. EBP allows healthcare professionals to integrate current evidence with clinical expertise to implement patient-centred care (Melnyk & Fineout-Overholt, 2018). One such policy is the implementation of infection prevention and control protocols. Current guidelines support the implementation of hand washing, patient isolation, and quarantine in controlling the spread of COVID-19 (Haldane et al., 2021).
Figueroa, C. A., Harrison, R., Chauhan, A., & Meyer, L. (2019). Priorities and challenges for health leadership and workforce management globally: A rapid review. BMC Health Services Research, 19(1). https://doi.org/10.1186/s12913-019-4080-7
Haldane, V., Ratnapalan, S., Perera, N., Zhang, Z., Ge, S., Choi, M., Lau, L. L., Samaraweera, S., Dodd, W., Walley, J., & Wei, X. (2021). Co-development of COVID-19 infection prevention and control guidelines in lower-middle-income countries: The ‘SPRINT’ principles. BMJ Global Health, 6(8), e006406. https://doi.org/10.1136/bmjgh-2021-006406